Terms of service
A readable draft covering accounts, user content, subscriptions, acceptable use, service limits, cancellation, and the responsibilities involved in using the product.
Draft · pending review
This text is a draft under review. It is not yet the final policy and is kept out of search results until review is complete.
Draft status
This document is a product and engineering draft, not legal advice. It is not the final contract until the company identity, governing terms, payment policy, and legal review are complete.
Accounts and workspace access
Users are responsible for keeping account credentials and workspace access under their control. Organization roles determine who can access organization-owned projects, media, brand assets, and billing settings.
User content
Customers retain their rights in the videos, audio, captions, and brand assets they provide. The service needs limited rights to host, process, transcribe, render, and deliver that content in order to provide the requested workflow.
Subscriptions and limits
Plans, prices, billing intervals, processing allowances, export limits, and brand preset limits are controlled by the production catalog and authenticated billing state. Do not treat a client-side selection as proof of entitlement.
Acceptable use and availability
- Do not use the service for unlawful content, rights infringement, malware, abuse, or attempts to disrupt the service.
- Do not bypass organization authorization, usage limits, billing controls, or private media access.
- The service may change, be interrupted, or be limited while reliability and safety work is performed.
Cancellation and refunds
Cancellation is intended to affect subscription access according to the billing state and should not imply immediate deletion of projects or brand data. Refund treatment is not finalized in this draft and is a launch blocker for paid marketing; do not infer a refund window from this page.
Contact
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